NEWThe AI sales associate for Shopify

Your store's best salesperson — on every visit

Like the top associate in a physical store: SalesHQ reads each shopper's buying intent, recommends products with reasons, compares options side by side, answers objections from your own policies, and closes the sale — right in the conversation.

  • More conversions — nudges fire at the exact moment of buying friction
  • Higher order values — reasons-based recommendations, comparisons & cross-sell in chat
  • Fewer support tickets — grounded answers from your live catalog and your own policies
  • One-click install · 7-day free trial · billed through Shopify
yourstore.com/products/ergo-seat-cushion
-28%
Ergo Seat Cushion Pro
★★★★★ 4.8 (2,314)
₹2,499 ₹3,499
Color
GraphiteSand
Size
StandardWide
Add to Cart
Buy It Now
💬1
💬
SalesHQ Assistant
Always here to help
You've been comparing this with the Standard cushion — want a quick side-by-side of support, size and price?
Compare themNo thanks

Proactive intent engine

Four moments of real friction. Four perfectly-timed nudges.

Every visit streams live intent signals — dwell, comparison loops, cart hesitation, stalling searches — and the assistant steps in only at those moments. Never in the first 8 seconds, never twice for the same trigger, one dismissal quiets the whole session, and you control the timing, cooldowns, and caps.

Product dwell
Helpful details when shoppers linger
10+ seconds on a product page → specs, variants, and why it's a fit.
💬
SalesHQ Assistant
Always here to help
✕
Frido Travel Neck Pillow
★★★★★ 4.8 · Wine / Grey
₹1,699
dwell
You've been looking at this travel pillow — in stock in both colors. Want key specs?
Powered by SalesHQ
Comparison loop
Side-by-side when they're torn
Ping-pong between two product pages → instant in-chat comparison table.
💬
SalesHQ Assistant
Always here to help
✕
Cuddle Sleep
₹1,499
⇄
Travel Neck
₹1,699
Side-by-side on the two pillows you've been comparing — want my pick?
Powered by SalesHQ
Cart recovery
Reassurance for hesitant buyers
Idle cart or exit intent → gentle nudge with policy answers, not spam.
💬
SalesHQ Assistant
Always here to help
✕
Ergo Seat Cushion Pro
₹2,499 · Graphite / Wide
Qty 1
⏳ idle 2:41 — no checkout
Checkout
Still deciding? Happy to help with sizing or a matching accessory.
Powered by SalesHQ
Search refinement
Narrowing when search stalls
Repeated searches → in-stock picks and one question to narrow intent.
💬
SalesHQ Assistant
Always here to help
✕
🔍
search #1search #2search #3 — no click
What matters most — support level, fit, or pack size?
Powered by SalesHQ
💬
SalesHQ Assistant
Always here to help
✕
I get neck pain on long flights
For neck pain on long flights I'd go with the Travel Neck — memory foam keeps your neck upright even when you doze off. The Cuddle Sleep is softer, better for side-sleeping at home:
Travel NeckCuddle Sleep
Best forLong flightsSide sleepers
SupportFirm, uprightSoft, plush
Price₹1,699₹1,499
And if it doesn't help my neck?
No risk — you can return it within 30 days for a full refund, straight from our returns policy. Want it in your cart?
BEST MATCH
Frido Travel Neck Pillow
₹1,699
Add to Cart
Add to cartShow colorsReturn policy?
Type your message…
➤
Powered by SalesHQ

Shopper experience

Grounded discovery. Confident decisions.

Every answer comes from your live catalog. Shoppers compare in chat, get personalized picks, add to cart without leaving the conversation, and track orders when signed in.

  • Catalog-grounded Q&A — zero hallucinated products
  • Side-by-side comparison tables in chat
  • Cross-sell and one-tap add to cart
  • Order status and tracking for signed-in customers

Store knowledge

It answers with your policies — not a guess

Returns, shipping, warranty, FAQs, live offers — feed the assistant your own documents and it answers from your exact words. Drop in a PDF and AI converts it into clean, editable sections; nothing reaches shoppers until you hit publish.

  • Upload a PDF — AI converts it to clean, editable sections you approve
  • Grounded answers: your exact return window, shipping times, warranty terms
  • Offers auto-expire — the assistant never quotes a dead promo
  • Drafts stay invisible until you publish; edit anything, anytime
📚
Store knowledge
Your policies, FAQs & offers — the assistant's source of truth
PDF
Returns-and-Shipping-Policy.pdf
14 pages · converting to sections…
✓Returns — 30-day windowPOLICY
✓Refund timing — 5–7 business daysPOLICY
✓Monsoon Sale — 20% off chairsOFFER
What's your return policy?
You can return any unused item within 30 days of delivery for a full refund — it lands back on your card in 5–7 business days.
⚡ From: Returns & Shipping Policy
Widget settings
Brand color
Launcher icon💬✦🛍
Auto-match theme
Proactive nudges

Header, welcome message, position, timing, sound & badge — all merchant-tunable, live in ~1 minute.

💬
💬
Frido Assistant
Always here to help
Hi! 👋 Looking for the right cushion? I can compare, check stock, and answer sizing questions.

Fully customizable

Looks like your brand. Sells in your voice.

The widget auto-matches your theme the moment it's installed — then every detail is yours to tune, from colors and icons to how often it speaks up. Changes go live in about a minute, no redeploys, no code.

  • Auto-matches your theme's brand color — or set your own
  • Launcher icon, position, header title & welcome message — all yours
  • Brand voice grounding: it sells the way you talk
  • Full nudge control: timing, cooldowns, caps, sound, badge
  • Privacy switch for customer data · master kill switch

For merchants

See exactly what shoppers want

Beyond chat, SalesHQ is an intelligence layer — which cohorts convert, where shoppers drop off, what they search for, and which orders the assistant influenced.

  • Intent cohorts & shopper mindset mix
  • Conversion funnel & assisted orders
  • Ask-anything analytics assistant
📊Store performanceLIVE
Orders influenced
12
44% step conv.
Revenue influenced
₹2.1L
↑ this month
Engaged shoppers
118
74% of popups
Conversion funnel · visitor → order
Visitors
218
Popups shown
160
73%
Engaged bot
118
74%
Bot carts
27
23%
Orders
12
44%

How it works

Live in under 30 minutes

01

One-click install

Enable the app embed in your theme editor — no code, no theme file changes, disable anytime.

02

Teach it your store

It syncs live products, stock, and variants automatically — then add your policies and FAQs (or just upload the PDF).

03

Shoppers get an assistant

Every visitor can ask, compare, get nudged, and track orders — while intent analytics fill in for you.

What it does

Everything a great sales associate does — at scale

Reads shopper intent live

Every search, view, dwell, and cart signal builds a real-time picture of what each shopper wants.

Grounded product discovery

Real titles, stock, and variants from your catalog. No hallucinated products, ever.

Side-by-side comparisons

In-chat comparison tables — specs, best-for, recommendations — without leaving the page.

Personalized recommendations

Semantic ranking with in-budget cues and what similar shoppers actually bought.

Your store's knowledge base

Returns, shipping, warranty, FAQs, live offers — the assistant answers from your own documents, word for word.

PDF import, AI-converted

Drop in your policy or FAQ PDF — it's converted to clean, editable sections you review before publishing.

Proactive, never pushy

Nudges only on real friction — not in the first 8s, per-trigger cooldown, one dismissal quiets the session.

Cart-aware, one-tap add

Adds to cart from chat (variant-aware), reads what's in the cart, and updates your cart UI live — no refresh.

Order tracking & reorder

Signed-in shoppers check status, get tracking links, and re-order past purchases right in chat.

Streams like a human

Replies stream word by word with a typing indicator — no dead air, no loading spinners.

Matches your brand

Auto-matches your theme's colors, or pick your own — plus launcher icon, position, header, and welcome message.

Merchant intent analytics

Intent cohorts, conversion funnel, assisted orders, and an analytics assistant you can ask.

Simple, reply-based pricing

7-day free trial on every plan · billed through Shopify · upgrade or downgrade anytime. One AI reply = one assistant answer.

Starter
$29/mo

For new stores getting started

500 AI replies / month
200 PDF pages / month
GrowthPOPULAR
$79/mo

For growing stores with steady traffic

1,500 AI replies / month
600 PDF pages / month
Pro
$199/mo

For high-volume stores

4,000 AI replies / month
2,000 PDF pages / month

Busy month? Top-up packs from $35 for 500 extra replies — they stack on your plan and never expire.

Frequently asked questions

Does it change my theme code?

No. It runs as a Shopify app embed — enable it in the theme editor, disable it anytime. Nothing is written to your theme files.

Can it recommend out-of-stock products?

No. Answers are grounded in your live catalog including stock and variants, so shoppers only see what they can actually buy.

How does it answer policy and FAQ questions?

You add your own documents — returns, shipping, warranty, FAQs, offers — in a built-in editor, or upload a PDF and AI converts it into clean sections you review before publishing. The assistant answers from your exact text and says so when it doesn't know, instead of guessing.

Can I make it match my brand?

Yes. It auto-matches your theme's colors out of the box, and everything is adjustable: brand color, launcher icon, position, header title, welcome message, and a brand-voice description that grounds every reply.

What triggers the proactive popups?

Real intent signals: product dwell, comparison loops, cart idle, search refinement, browse friction, and exit intent — never generic spam. You control timing, cooldowns, and per-session caps.

How is billing measured?

Plans are based on AI replies — one assistant answer counts as one reply. Billed through Shopify with a 7-day free trial on every plan, and one-time top-up packs if you need more mid-month.

Do I get analytics?

Yes. Intent cohorts, shopper funnel, top intents, assisted orders, and an ask-anything analytics assistant in your merchant dashboard.

Give every shopper a personal assistant

Install in one click and start your 7-day free trial.